ACCESSIBILITY STATEMENT
Effective Date: 02 October 2026
Last Updated: 02 October 2026
MINDKART E COMMERCE PRIVATE LIMITED, operating MindKart TV, is committed to making its website and digital entertainment services reasonably accessible and usable for as many users as possible, including users with disabilities.
Website: https://mindkarttv.com/
Legal Entity: MINDKART E COMMERCE PRIVATE LIMITED
CIN: U62013TZ2026PTC039020
GSTIN: 33AAUCM8863A1Z6
Registered Address: D.NO. 30A, AVP LAYOUT, GANDHI NAGAR, TIRUPPUR, District: Tiruppur, Tamil Nadu – 641603, India
Email: mindkartecom@gmail.com
Phone: +91 8130134492
1. Our Commitment
MindKart TV aims to improve the accessibility and usability of its website and digital services.
We recognize that users may access the platform using different devices, technologies, and assistive tools.
We therefore aim, where reasonably practicable, to:
- Make important website information accessible and understandable;
- Provide clear navigation and usable page structures;
- Support access through commonly used devices and browsers;
- Consider accessibility when improving website features;
- Identify and address accessibility issues brought to our attention; and
- Improve accessibility over time.
2. Accessibility Considerations
Where reasonably practicable, MindKart TV may consider accessibility aspects such as:
- Clear and understandable text;
- Readable page structure;
- Meaningful headings;
- Descriptive links and buttons;
- Appropriate text alternatives for relevant images;
- Keyboard-accessible navigation where technically applicable;
- Sufficient visual distinction between important interface elements;
- Forms with understandable labels and instructions;
- Accessible error messages where applicable; and
- Compatibility with commonly used assistive technologies where reasonably practicable.
The availability of a particular accessibility feature may depend on the website page, device, browser, third-party service, or content format.
3. Video and Entertainment Content
MindKart TV is an entertainment platform that may provide videos, short dramas, films, and other digital content.
Accessibility of individual video or media content may depend on the source, format, technical capabilities, and available accessibility features.
Where reasonably practicable, MindKart TV may consider accessibility features such as:
- Captions or subtitles;
- Audio-related accessibility features;
- Text alternatives for relevant information;
- Accessible content descriptions; and
- Accessible playback controls.
Not every title or media item may necessarily have every accessibility feature available.
4. Third-Party Content and Services
Some website functions, media, payment services, analytics tools, embedded content, or other features may be provided by third parties.
MindKart TV may not have complete control over the accessibility of third-party websites, platforms, players, applications, or services.
Where a third-party service is necessary for a particular function, accessibility may therefore depend partly on the third-party provider.
Users may need to review the accessibility information provided by the relevant third-party service where applicable.
5. Assistive Technology
MindKart TV aims to support reasonable compatibility with commonly used assistive technologies where technically practicable.
These technologies may include:
- Screen readers;
- Keyboard navigation tools;
- Browser accessibility features;
- Text enlargement tools; and
- Other commonly used accessibility technologies.
Actual compatibility may vary depending on the user's device, operating system, browser, assistive technology, and the particular page or feature being accessed.
6. Accessibility Feedback
We welcome feedback from users who experience difficulty accessing or using any part of MindKart TV.
If you encounter an accessibility problem, please contact:
Email: mindkartecom@gmail.com
For accessibility-related grievances, you may also contact:
Grievance Officer: Sudhakar S
Email: sudhakarrss05@gmail.com
When reporting an accessibility issue, users are encouraged to provide:
- The page or feature where the problem occurred;
- A description of the accessibility difficulty;
- The device and browser being used, where relevant;
- The assistive technology being used, if applicable; and
- Any other information that may help us understand and investigate the issue.
7. Accessibility Issue Review
When an accessibility concern is reported, MindKart TV may review the issue and determine an appropriate course of action.
Depending on the nature of the issue, we may:
- Investigate the affected page or feature;
- Request additional information;
- Identify a temporary alternative method of accessing information;
- Correct or improve the affected feature where reasonably practicable; or
- Refer the issue to the relevant technical or third-party service provider.
The time required to address an issue may depend on its technical complexity and whether a third-party service is involved.
8. Alternative Access
If a user is unable to access important information or use a particular website feature because of an accessibility issue, the user may contact us at:
MindKart TV will make reasonable efforts to identify an appropriate alternative method of providing or accessing the relevant information, where practicable.
9. Accessibility and Website Updates
Accessibility is an ongoing process.
As MindKart TV adds, removes, or changes website features, content, video players, account functionality, or other services, accessibility considerations may also be reviewed.
MindKart TV may periodically review accessibility concerns and make improvements where reasonably practicable.
10. Limitations
Although MindKart TV aims to improve accessibility, we do not represent that every page, feature, video, document, or third-party service will always be fully accessible to every user.
Some limitations may result from:
- Third-party services;
- Legacy website components;
- Technical limitations;
- Content supplied by third parties;
- Different device or browser configurations; or
- Other circumstances beyond our reasonable control.
This Statement does not limit any accessibility rights available under applicable law.
11. Compliance With Applicable Requirements
MindKart TV aims to consider applicable accessibility requirements when developing and improving its digital services.
Where applicable, the platform may consider recognized accessibility principles and standards, including relevant web accessibility practices.
Accessibility practices may be updated as applicable legal, technical, or industry requirements evolve.
12. Changes to This Statement
MindKart TV may update this Accessibility Statement from time to time to reflect:
- Improvements to the website;
- Changes in digital services;
- New accessibility features;
- Changes in third-party services;
- Changes in applicable requirements; or
- Other operational developments.
The “Last Updated” date will indicate the latest revision.
13. Contact Information
For accessibility feedback or assistance:
MINDKART E COMMERCE PRIVATE LIMITED
Email: mindkartecom@gmail.com
Phone: +91 8130134492
Registered Address:
D.NO. 30A, AVP LAYOUT, GANDHI NAGAR,
TIRUPPUR, District: Tiruppur,
Tamil Nadu – 641603, India.
Grievance Officer: Sudhakar S
Grievance Email: sudhakarrss05@gmail.com
14. Our Commitment
MindKart TV is committed to continuously considering accessibility as part of the development and improvement of its website and digital entertainment services.
Users are encouraged to contact us with accessibility feedback so that identified issues can be reviewed and, where reasonably practicable, addressed.