PRIVACY POLICY
Effective Date: 02 October 2026
Last Updated: 02 October 2026
This Privacy Policy explains how MINDKART E COMMERCE PRIVATE LIMITED, operating the platform MindKart TV (“MindKart TV”, “we”, “us”, or “our”), collects, uses, stores, and protects information when you access or use our website, services, content, and related features.
Website: https://mindkarttv.com/
Legal Entity: MINDKART E COMMERCE PRIVATE LIMITED
CIN: U62013TZ2026PTC039020
GSTIN: 33AAUCM8863A1Z6
Registered Address: D.NO. 30A, AVP LAYOUT, GANDHI NAGAR, TIRUPPUR, District: Tiruppur, Tamil Nadu – 641603, India
Email: mindkartecom@gmail.com
Phone: +91 8130134492
By using MindKart TV, you acknowledge that you have read and understood this Privacy Policy.
1. About MindKart TV
MindKart TV is a digital entertainment platform operated by MINDKART E COMMERCE PRIVATE LIMITED. The platform provides access to short dramas, films, and other entertainment content.
MindKart TV may provide both free and paid content or services.
The website currently does not intentionally offer adult/18+ content.
2. Information We May Collect
Depending on how you use MindKart TV, we may collect information that is necessary to provide, maintain, secure, and improve our services.
2.1 Account Information
If you create or use a MindKart TV account, we may collect information such as:
- Name or display name;
- Email address;
- Mobile number, where requested;
- Login credentials or authentication information;
- Account preferences; and
- Other information that you voluntarily provide to us.
We will only request information that is reasonably required for the relevant account or service.
2.2 Transaction and Payment Information
If you purchase a paid service, subscription, or other paid offering through MindKart TV, information necessary to process and verify the transaction may be collected or processed.
Payment information may be handled by the applicable payment service provider or payment gateway. MindKart TV will not claim that it directly stores complete card, banking, or other payment credentials unless such storage is actually implemented.
The applicable payment and billing terms may be provided separately where paid services are offered.
2.3 Usage and Technical Information
When you access the website, certain technical information may be processed as necessary for website operation, security, and service improvement. This may include:
- IP address;
- Browser type and version;
- Device type;
- Operating system;
- Website pages or features accessed;
- Date and time of access;
- Referring or exit pages; and
- Technical or diagnostic information.
The exact information collected may depend on the technical configuration of the website and services.
2.4 Communications
If you contact us by email, phone, contact form, or another available communication method, we may collect the information you provide, including your contact details and the contents of your communication.
We may use this information to respond to your enquiry, provide support, process complaints, or handle other requests.
2.5 Cookies and Similar Technologies
MindKart TV may use cookies or similar technologies that are necessary for website functionality, account functionality, security, preferences, analytics, or other permitted purposes.
Where applicable, additional information about cookies and similar technologies will be provided in our Cookie Policy.
3. How We Use Information
We may use information collected through MindKart TV for purposes including:
- Creating and managing user accounts;
- Providing access to available content and services;
- Providing free or paid services;
- Processing and managing transactions, where applicable;
- Responding to customer enquiries and support requests;
- Handling grievances and complaints;
- Protecting the website and users against fraud, misuse, unauthorized access, and security threats;
- Maintaining and improving website functionality;
- Understanding how our services are used;
- Communicating important service-related information;
- Complying with applicable legal and regulatory requirements; and
- Other purposes that are communicated to you at the time of collection or otherwise permitted by applicable law.
We will not use personal information for a purpose that is materially incompatible with the purpose for which it was collected unless permitted or required by applicable law.
4. Legal Basis and Consent
Where applicable law requires consent for processing personal data, we will seek consent through an appropriate mechanism.
Where consent is the basis for processing, applicable law may provide individuals with the ability to withdraw consent. Withdrawal of consent may affect our ability to provide certain services or features where the relevant information is necessary for those services.
Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
5. Sharing of Information
We may disclose or provide access to information where reasonably necessary for operating MindKart TV, including to:
- Service providers assisting with website hosting, technology, security, customer support, communications, or other business operations;
- Payment service providers, where applicable;
- Professional advisers, where reasonably necessary;
- Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law; and
- Other parties where disclosure is necessary to protect our legal rights, users, services, or property.
We do not intend to sell users' personal information as a standalone commercial product.
Where third-party service providers process personal data on our behalf, we expect such processing to be carried out only for relevant business purposes and subject to applicable contractual, security, and legal requirements.
6. Third-Party Content and Services
MindKart TV may provide links to, embed, or otherwise make available content or services originating from third parties.
Third-party websites, video platforms, payment providers, or other services may have their own privacy practices and terms.
Where you access a third-party service, that third party's privacy policy and terms may also apply.
MindKart TV does not claim ownership of third-party content merely because such content is displayed, linked, or made available through the platform. Film credits and source information may identify the respective creators or sources of content.
7. Content and Copyright Information
MindKart TV may display films and other content belonging to their respective creators or rights holders.
The website currently states that films belong to their respective creators.
Personal information received in connection with copyright complaints, content complaints, or rights-related requests may be used to investigate and respond to the relevant complaint.
Copyright-related complaints may be sent to:
Email: mindkartecom@gmail.com
8. Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for taking reasonable steps to prevent unauthorized access to your account.
You should notify MindKart TV if you believe that your account has been accessed or used without authorization.
We may take reasonable security measures to protect account and personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing misuse, and complying with legal or regulatory obligations.
The actual retention period may vary depending on the type of information and the purpose for which it is processed.
When information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our operational requirements.
10. Children's Privacy
MindKart TV does not intentionally offer adult/18+ content.
We do not knowingly seek to collect personal information from children in circumstances where collection is prohibited by applicable law.
Where age-related requirements apply, MindKart TV may implement appropriate measures in accordance with applicable law and the nature of the relevant service.
Parents or legal guardians who believe that a child has provided personal information to us inappropriately may contact us using the details provided below.
11. Your Rights and Requests
Subject to applicable law, users may have rights relating to their personal information, which may include rights to:
- Request information about personal data processing;
- Request correction of inaccurate or incomplete information;
- Request deletion of personal information where applicable;
- Withdraw consent where consent is the applicable basis for processing;
- Raise a complaint regarding processing of personal information; and
- Exercise other rights available under applicable law.
Requests may be submitted using:
Email: mindkartecom@gmail.com
We may need to verify the identity of the person making a request before processing it.
Certain requests may be subject to limitations or exceptions under applicable law.
12. Grievances Relating to Personal Data
For privacy or personal-data related concerns, users may contact:
Grievance Officer: Sudhakar S
Email: sudhakarrss05@gmail.com
General customer or platform grievances may also be handled through the grievance mechanism provided by MindKart TV.
13. Data Security
MindKart TV takes reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include administrative, technical, and organizational safeguards appropriate to the nature of the information and the risks involved.
Despite these measures, users should understand that no website or online transmission can be guaranteed to be completely secure.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or other relevant circumstances.
When we make changes, we may update the “Last Updated” date at the beginning of this Policy.
Users are encouraged to review this Privacy Policy periodically.
15. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
MINDKART E COMMERCE PRIVATE LIMITED
Email: mindkartecom@gmail.com
Phone: +91 8130134492
Registered Address:
D.NO. 30A, AVP LAYOUT, GANDHI NAGAR,
TIRUPPUR, District: Tiruppur,
Tamil Nadu – 641603, India.
16. Grievance Officer
For privacy-related grievances:
Name: Sudhakar S
Email: sudhakarrss05@gmail.com
For copyright complaints:
Email: mindkartecom@gmail.com
Important Notice: This Privacy Policy is intended to describe MindKart TV's current practices based on the information available at the time of publication. If MindKart TV introduces new payment gateways, analytics tools, advertising technologies, third-party integrations, user-upload functionality, additional data collection, or other material changes, this Policy should be reviewed and updated accordingly.