ONTENT MODERATION POLICY

Effective Date: 02 October 2026
Last Updated: 02 October 2026

This Content Moderation Policy explains how MINDKART E COMMERCE PRIVATE LIMITED, operating the MindKart TV platform, may review, classify, restrict, remove, or otherwise take action regarding content available through the platform.

Website: https://mindkarttv.com/

Legal Entity: MINDKART E COMMERCE PRIVATE LIMITED
CIN: U62013TZ2026PTC039020
GSTIN: 33AAUCM8863A1Z6
Registered Address: D.NO. 30A, AVP LAYOUT, GANDHI NAGAR, TIRUPPUR, District: Tiruppur, Tamil Nadu – 641603, India
Email: mindkartecom@gmail.com
Phone: +91 8130134492

1. Purpose of This Policy

MindKart TV is committed to maintaining a safe, lawful, and responsible entertainment platform.

This Policy explains the general principles and procedures that may be used to:

• Review content;
• Identify potentially prohibited or unlawful content;
• Respond to complaints and reports;
• Protect copyright and other rights;
• Apply content restrictions where appropriate;
• Address content that violates applicable laws or MindKart TV policies; and
• Maintain appropriate standards for content made available through the platform.

2. Scope

This Policy applies to content made available through MindKart TV, including, where applicable:

• Films;
• Short dramas;
• Videos;
• Images;
• Text;
• Descriptions;
• Thumbnails;
• Promotional material; and
• Other entertainment-related material.

Where MindKart TV enables users or third parties to submit or provide content, additional rules may apply to such submissions.

At present, MindKart TV's user-upload functionality has not been confirmed as an active feature. Therefore, this Policy does not represent that users currently have a general right to upload content to the platform.

3. Content Standards

MindKart TV may take action against content that is unlawful, prohibited, harmful, infringing, fraudulent, deceptive, or otherwise inconsistent with applicable law or platform policies.

Depending on the circumstances, content may be reviewed where it appears to:

• Infringe copyright or other intellectual-property rights;
• Violate applicable law;
• Contain unlawful or prohibited material;
• Promote illegal activities;
• Facilitate fraud, scams, or deceptive practices;
• Contain malicious software or harmful technical material;
• Violate privacy or other legal rights;
• Contain seriously harmful or abusive material;
• Misrepresent the identity or rights of a person or organization;
• Circumvent applicable platform restrictions; or
• Otherwise violate MindKart TV's applicable policies or Terms & Conditions.

4. Adult and 18+ Content

MindKart TV currently does not intentionally offer adult/18+ content.

Content made available through the platform should therefore be presented in accordance with the platform's current content standards and applicable requirements.

If MindKart TV introduces mature or 18+ content in the future, the platform should review and update its:

• Content classification system;
• Age-rating mechanism;
• Content descriptors;
• Access controls;
• Age-verification measures;
• Parental controls; and
• Related policies.

Such changes should be implemented before the relevant content is made available where required by applicable law.

5. Content Classification

MindKart TV may classify content based on factors such as:

• Subject matter;
• Themes;
• Language;
• Violence;
• Mature themes;
• Other potentially sensitive elements; and
• Applicable legal or regulatory requirements.

Where appropriate, content may be accompanied by an age rating or content descriptor.

The Content Classification & Age Rating Policy provides additional information regarding content classification.

6. Copyright and Intellectual Property

MindKart TV respects copyright and other intellectual-property rights.

Content may be reviewed following a complaint from a copyright owner, creator, licensor, or other rights holder.

Copyright complaints should be submitted to:

mindkartecom@gmail.com

Complaints may be handled in accordance with the Copyright & Content Rights Policy.

MindKart TV may restrict or remove content where there is a legitimate rights-related concern and appropriate action is warranted.

7. Content Complaints and Reports

Users may report content that they believe:

• Violates applicable law;
• Infringes copyright or other intellectual-property rights;
• Contains prohibited material;
• Has been incorrectly classified;
• Contains materially misleading information;
• Creates a legitimate safety concern; or
• Violates MindKart TV's policies.

Reports should identify the relevant content as clearly as possible.

Where available, users should provide:

• Content title;
• URL or page location;
• Description of the concern;
• Relevant screenshots or evidence;
• Date/time of the issue, where relevant; and
• Contact details for follow-up.

Reports may be submitted to:

General / Content Complaints: mindkartecom@gmail.com
Grievance Officer: Sudhakar S
Grievance Email: sudhakarrss05@gmail.com

8. Review Process

When a report is received, MindKart TV may assess the information and determine whether further review is appropriate.

The review may consider:

• The reported content;
• The nature of the complaint;
• Applicable law;
• Copyright or other rights;
• Content classification;
• Available evidence;
• Relevant platform policies;
• Context in which the content appears; and
• Other circumstances relevant to the matter.

MindKart TV may request additional information from the person submitting the complaint.

Not every report will result in removal or restriction of content.

9. Possible Moderation Actions

Depending on the circumstances, MindKart TV may take one or more appropriate actions, including:

• No action where the report is not substantiated;
• Requesting additional information;
• Correcting content information;
• Updating content classification;
• Adding or correcting content descriptors;
• Restricting access to content;
• Temporarily disabling content;
• Removing content;
• Correcting attribution or source information;
• Restricting an account where applicable;
• Suspending access to a feature; or
• Taking other appropriate action permitted by applicable law.

The action taken will depend on the specific circumstances.

10. Emergency and Serious Complaints

Where a report indicates a serious risk to users, unlawful activity, significant rights infringement, or another urgent concern, MindKart TV may prioritize the matter for review.

Where legally required or appropriate, MindKart TV may cooperate with relevant authorities.

11. User Accounts and Misuse

Where user accounts are available, MindKart TV may take action against accounts involved in:

• Fraudulent activity;
• Abuse of the platform;
• Repeated violations of applicable policies;
• Unauthorized access attempts;
• Circumvention of platform restrictions;
• Copyright infringement;
• Misuse of services; or
• Other prohibited conduct.

Possible actions may include warnings, restrictions, suspension, or termination, depending on the circumstances.

12. User-Generated Content

MindKart TV has not currently confirmed that general user-upload functionality is enabled.

If MindKart TV enables users to upload, publish, submit, or otherwise distribute content in the future, additional requirements may apply.

Users may then be required to:

• Confirm that they have the necessary rights;
• Avoid unlawful or infringing content;
• Follow applicable content standards;
• Comply with content classification requirements;
• Respect privacy and other legal rights; and
• Follow any additional user-content terms provided by MindKart TV.

MindKart TV may review, restrict, or remove user-submitted content where permitted or required by applicable law and platform rules.

13. Content from Third-Party Sources

Some content available through MindKart TV may originate from third-party creators, rights holders, licensors, or external platforms.

MindKart TV may review available source, creator, licence, or attribution information when assessing a content-related concern.

Third-party content remains subject to the rights and terms applicable to that content.

Additional information is provided in the Copyright & Content Rights Policy.

14. False or Abusive Reports

Reports should be submitted in good faith and should contain accurate information to the extent reasonably known by the reporting person.

Knowingly false, fraudulent, abusive, or malicious reports may be restricted or otherwise handled appropriately.

This provision does not prevent legitimate complaints or good-faith reporting of concerns.

15. Privacy During Moderation

Information provided as part of a content report or moderation process may include personal information.

MindKart TV may use such information to:

• Investigate the report;
• Communicate with the reporting person;
• Verify relevant information;
• Resolve the complaint;
• Maintain records; and
• Comply with applicable legal requirements.

Personal information will be handled in accordance with the Privacy Policy and applicable law.

16. Confidentiality of Reports

MindKart TV may limit access to moderation reports and related information to persons who need access for investigation, resolution, legal compliance, or other legitimate purposes.

However, information may be disclosed where required or permitted by law, including to competent authorities or relevant rights holders where appropriate.

17. Appeals and Reconsideration

Where a person believes that content has been incorrectly restricted or removed, they may contact MindKart TV with relevant information explaining the basis for reconsideration.

Requests may be submitted to:

mindkartecom@gmail.com

MindKart TV may review the additional information and determine whether further action is appropriate.

The availability and scope of reconsideration may depend on the nature of the decision and applicable law.

18. Relationship With Grievance Redressal

Content-related complaints may also be submitted through the MindKart TV grievance mechanism.

Grievance Officer: Sudhakar S
Email: sudhakarrss05@gmail.com

The Grievance Redressal Policy explains the broader complaint-handling process.

19. No Guarantee of Immediate Removal

Submitting a content complaint does not automatically require immediate removal of the reported content.

MindKart TV may first review the complaint, relevant evidence, applicable rights, and legal requirements before determining the appropriate action.

Where urgent action is legally required or reasonably necessary to protect users or rights holders, MindKart TV may take appropriate interim measures.

20. Changes to This Policy

MindKart TV may update this Content Moderation Policy from time to time to reflect:

• Changes in the platform;
• Changes in content types;
• New moderation practices;
• New features;
• Changes in applicable law or regulatory requirements; or
• Other operational requirements.

The “Last Updated” date will indicate the latest revision.

21. Contact Information

For content-related complaints or moderation concerns:

MINDKART E COMMERCE PRIVATE LIMITED

Email: mindkartecom@gmail.com
Phone: +91 8130134492

Registered Address:
D.NO. 30A, AVP LAYOUT, GANDHI NAGAR,
TIRUPPUR, District: Tiruppur,
Tamil Nadu – 641603, India.

Grievance Officer: Sudhakar S
Grievance Email: sudhakarrss05@gmail.com

22. Important Statement

MindKart TV aims to maintain a lawful, responsible, and user-friendly entertainment platform.

Content moderation decisions will be based on the nature of the content, the relevant complaint or report, available evidence, applicable rights, platform policies, and applicable law.

This Policy does not create a guarantee that every piece of content will be reviewed proactively or that every reported item will be removed.